Operations Manager MICE

Job Opening: Operations Manager MICE
We are looking for an experienced Operations Manager MICE to join our team and lead the end-to-end execution of Meetings, Incentives, Conferences, and Exhibitions (MICE) operations.
Key Responsibilities

• Manage complete MICE operations from quotation and costing to planning, execution, reconciliation, and file closure.
• Coordinate with hotels, airlines, transport providers, vendors, and other stakeholders to ensure seamless event execution.
• Lead and supervise the operations team to deliver projects on time while maintaining high service standards.
• Manage budgets, timelines, vendor negotiations, and operational quality throughout the project lifecycle.
• Handle on-ground event execution and resolve operational issues efficiently.
• Prepare post-event reports, billing, reconciliations, and ensure timely closure of all operational files.

Candidate Requirements

• Minimum Qualification: Graduation (Bachelor's Degree) in any discipline.
• Minimum 5 years of experience in MICE operations.
• Must have managed a team of at least 4 members for a minimum of 2 years.
• Thorough knowledge of the complete end-to-end MICE operations process, including:
• Quotation & costing
• Vendor sourcing and negotiations
• Hotel, travel, and logistics coordination
• Event planning and on-ground execution
• Budget management
• Billing, reconciliation, and file closure

• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple projects simultaneously and work under tight deadlines.

Preferred Skills

• Strong vendor network and destination knowledge.
• Proficiency in Microsoft Excel, PowerPoint, and operational reporting.
• Excellent attention to detail and a customer-focused approach.

If you have the experience, leadership skills, and passion for delivering exceptional MICE events, we invite you to apply and be a part of our growing team.