Were looking for several talented Central Operations Managers in our HQ Gurugram
Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
This is an in-person role at our HQ Gurugram, and you must be based near Delhi NCR.

Responsibilities:

Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores from Gurugram.
Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

6-9 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
MUST have strong communication & team management skills
You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
You must have a local network of dark store / warehousing / operations / last-mile delivery associates.

Operations Manager - Last Mile

Job Description