Experience
10 - 15 yrs
Job Location
Bhubaneswar, India
Vacancy
1
Designation
Operations Manager
Job Type
Not specified
Job Description
Operations Management
- Oversee end-to-end operations of multiple caf outlets (COCO/FOCO model)
- Ensure SOP compliance, service quality, hygiene, and brand standards
- Drive operational efficiency, cost control, and profitability
- Monitor KPIs: sales, footfall, productivity, and customer satisfaction
Business Development
- Identify and execute expansion opportunities (new locations, partnerships, FOCO models)
- Lead site selection, feasibility analysis, and store launch planning
- Build and manage relationships with landlords, franchise partners, and vendors
- Drive local store marketing and revenue growth initiatives
Team Leadership
- Lead, mentor, and manage Caf Managers and outlet teams
- Ensure proper staffing, training, and performance management
- Build a strong operations pipeline and leadership bench
Financial Reporting
- Manage budgets, PL, and cost optimization
- Analyze business performance and implement improvement strategies
- Ensure compliance with company policies and statutory requirements
No Referrers Available
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