Operations Manager (Event Industry)

JOB DETAILS

• Assist in generating new business and making presentations
• Responsible for Client Servicing and Maintaining and forming strategic relationship with client for repeat business and retaining 99% of clients
• Identify, innovate and execute business ideas to improve service delivery and improve client retention ratio of the company
• Searching artist, location options, motivational speakers, team buildings, theme setups and games. keep adding new in database and update the current database.
• Coordinating with the internal departments like Business Development team, Creative team and Operations team pre event, during and post events for best options costing
• Being on site during events to ensure smooth flow of the event
• Over viewing costing received from the operations team to ensure that budgets are adhered to.

• Post event deliverables viz: sending videos and photos to client on the event / activity
• Seek client feedback and work upon the fall-outs
• See to it that expenses about an event / activity are cleared by operations team within 15 days of completion of the same.
• Making Pre and Post event P and L of the event and submit the same to the management and accounts department