Opening_ Manager Quality_ Chennai

Quality Assurance & Control

• Ensure compliance with quality standards and procedures.
• Reduce defects, errors, and rework.
• Monitor quality performance metrics.

1. Process Improvement
   
• Drive continuous improvement initiatives.
• Implement Lean, Six Sigma, or quality enhancement projects.
• Improve process efficiency and effectiveness.

1. Compliance & Audit Management
   
• Maintain compliance with regulatory and organizational requirements.
• Conduct internal audits and support external audits.
• Close audit findings within agreed timelines.

1. Customer Satisfaction
   
• Reduce customer complaints and quality issues.
• Improve customer satisfaction scores.
• Ensure timely resolution of quality-related concerns.

1. Root Cause Analysis & Corrective Actions
   
• Investigate quality failures and non-conformities.
• Implement corrective and preventive actions (CAPA).
• Track effectiveness of actions taken.

1. Team Development
   
• Train and mentor quality team members.
• Build quality awareness across departments.
• Improve team competency and performance.

1. Supplier Quality Management
   
• Monitor supplier quality performance.
• Conduct supplier audits and evaluations.
• Reduce supplier-related defects.

1. Quality Reporting & Documentation
   
• Maintain accurate quality records and reports.
• Present quality dashboards to management.
• Ensure document control compliance.

Interested can share resume on -

Bhawnas1@hexaware.com or 6260351725

Regards

Bhawna