OFFICE ASSISTANT

Role

Office assistant is the one responsible for liaising with vendors, clients and staff regarding order and follow-up.

Responsibility

Communicating with vendors
Communicating with clients
Develop objection handling scripts for expediting activities.

Tasks Activities

Correspondence with vendors.
Placing an Enquiry to vendor, Account confirmation, and updating Vendor details (if required) in system.
Preparing and submitting Purchase order and getting confirmation from vendor.
Follow-up via E-Mail / Phone.
Making Challan for labor job.
Correspondence with clients Tracking Purchase Order in system.
Transport Information
Intimating Dispatch details
Record / filing of relevant communication.
Develop Objection handling scripts
Analyzing responses from vendors
Developing communication skills to reduce redundancy
Updating in spreadsheet

Performance Metrics

# of enquiries sent, purchase order
Quality of objection handling response.
In-Time reply to vendors and clients.

Minimum Qualification

High School Certificate, Fluent in English

Desired Skills

1. Attention to detail
2. Written communication
3. Oral communication
4. Organized in file storing hard/soft copies
5. Persistance

Desired Knowledge

1. Microsoft word, excel
2. Invoicing and Payment Terms
3. Familiarity with items

Desired Attitude

Confident
Willing to Learn
Hungry for growth