OCM Consultant

Detailed JD

The OCM role will provide support to the entire Finance & Operational Reporting Program, across all projects.

This should be 6-8 years experience in the OCM space given this program size/complexity and level of communications expected.

Plan and manage OCM activities

Complete all data gathering requirements to establish OCM Assessment tasks

Conduct Change impact analysis and cultural assessment

Complete all data gathering requirements to define the Communication and End User Training Strategies & plans

Develop Project specific messaging for all stakeholder groups across all projects in the program.

Assist in the development and leverage of the LMS for training documentation

Assist the development of the intranet and SharePoint site that can be leveraged for communications and training

Assist the in determining training modules to support user readiness

Track the review and approval of all related messaging

Oversee day-to-day execution of tasks

Report status and communication

Coordinate with the Program Manager / Project Managers to attempt to remove any barriers

Ability to navigate across the Dell organization, inside and outside of Services, LOB s, horizontals, etc.

Polished executive communication skills, both written and verbal, effectively communicating with the internal customers, LOB executives, and facilitating communication across all stakeholder groups.

Skillfully navigate difficult political situations.

Excellent PowerPoint skills.