This Position reports to: Digital Solution Engineering Manager

What we believe in

ABBs Process Automation business area enables customers to operate some of the worlds largest and most complex industrial infrastructures, helping them outrun leaner and cleaner. We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

Your role and responsibilities

In this role, we are looking for a Principal Architect Observability Platform to join our Industrial Automation Digital Industry Analytics / Research Development organization. The role requires a highly experienced technology leader with deep expertise in cloud-native architectures, distributed systems, and enterprise observability platforms. The candidate will be responsible for defining the technical vision, architectural direction, and engineering standards for a large-scale observability and operational health platform supporting ABBs industrial digital products across cloud and edge environments.

The work model for the role is: Hybrid

This role is contributing to the Industrial Automation Digital Industry Analytics / Research Development function in India (Bengaluru). Main stakeholders include Product Management, Platform Engineering teams, DevOps/SRE teams, Cloud and Edge Engineering teams, Customer Operations teams, and Security and Governance organizations.

You will be mainly accountable for:

Provide technical leadership and architectural guidance for the design, evolution, and governance of an enterprise-grade observability platform supporting metrics, logs, traces, alerts, dashboards, and operational reliability insights across cloud and edge deployments.
Lead architecture reviews, establish engineering standards, and guide teams through complex technical decisions and trade-offs involving cloud-native technologies, distributed systems, and hybrid architectures.
Define and drive the observability platform roadmap by introducing innovative and scalable architecture patterns that enhance platform reliability, operational excellence, and business outcomes.
Collaborate with Product Management, Platform Engineering, DevOps/SRE, Customer Operations, and Security teams to enable seamless onboarding of products, platforms, and customer solutions into the observability ecosystem.
Apply software and platform architecture principles to the analysis, design, development, validation, and operational readiness of large-scale observability solutions.
Lead and govern the end-to-end software and platform lifecycle, from requirements gathering and architecture definition through implementation, deployment, adoption, and continuous improvement initiatives.
Recommend and drive strategic platform capabilities based on customer needs, operational insights, and emerging technology trends, leveraging modern architecture approaches to improve scalability, reliability, and observability.
Establish reusable architectural patterns, reference implementations, and best practices to ensure consistency, maintainability, and operational excellence across engineering teams.
Ensure delivery of secure, robust, and user-centric observability solutions through telemetry-driven insights, continuous feedback loops, and close collaboration with cross-functional stakeholders.
Champion reliability engineering principles, observability best practices, and architectural governance to promote operational resilience and high platform availability.
Mentor and influence engineering teams by fostering a culture of technical excellence, innovation, collaboration, and sound architectural decision-making.

Qualifications for the role

12+ years of experience in software engineering, platform engineering, and architecture roles, with a proven track record of designing and scaling complex cloud-native systems.
Strong expertise in cloud-native architecture, distributed systems design, and enterprise observability platforms within industrial digitalization, SaaS, or enterprise software domains.
Extensive experience with enterprise observability technologies including New Relic, Dynatrace, Datadog, Splunk, Grafana, and similar platforms for monitoring, diagnostics, and operational intelligence.
Deep understanding of Azure-native monitoring capabilities including Azure Monitor, Application Insights, Log Analytics, Alerts, and Workbooks.
Proven expertise with Kubernetes environments, preferably Azure Kubernetes Service (AKS), including containerized microservices architectures and cloud-native deployment models.
Strong hands-on experience with Open Telemetry, Prometheus, distributed tracing technologies, centralized logging frameworks, and telemetry collection and processing pipelines.
Demonstrated ability to architect and govern large-scale observability ecosystems supporting highly available and resilient distributed applications.
Strong knowledge of Site Reliability Engineering (SRE) principles, operational excellence practices, and reliability engineering methodologies.
Exceptional leadership, communication, and stakeholder management skills with the ability to influence technical direction across diverse teams and organizational levels.
Passion for mentoring engineering teams, driving innovation, and establishing engineering best practices that improve reliability and operational effectiveness.
Proven experience leading architecture reviews, establishing technology standards, and driving technical governance within enterprise environments.
Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline.
Excellent verbal and written communication skills in English.

Observability Architect

Job Description

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