NovelVox Softwares India Pvt. Ltd.
Customer Relationship Management (CRM)
51-200 employees
Overview
NovelVox is a global software company specializing in providing omnichannel contact center solutions. They focus on enhancing customer experience (CX) and agent experience (AX) through unified agent desktops, interaction analytics, and automation. Their solutions are designed to improve efficiency, reduce costs, and increase customer satisfaction for businesses across various industries.
Vision
To be a leading global provider of contact center solutions, recognized for innovation, customer satisfaction, and employee excellence.
Mission
To empower contact centers with innovative and intuitive solutions that transform customer interactions and drive business success.
Headquarters
Faridabad
Specialties & Industries
Contact Center SoftwareOmnichannel Agent DesktopsInteraction AnalyticsWorkflow AutomationCustomer Experience (CX)Agent Experience (AX)Reporting and AnalyticsSalesforce IntegrationServiceNow IntegrationMicrosoft Dynamics 365 IntegrationCustom Application DevelopmentInformation Technology & ServicesSoftware as a Service (SaaS)Software DevelopmentAnalytics & KPOB2BProduct Based Company
Open Positions
No open positions at the moment
Check back later for new opportunities