Job Description
PFB the JD.
Job Summary
The SPE-Policy Servicing role requires a professional with 2 to 3 years of experience in policy servicing focusing on premium/ cash reconciliation and advanced Excel skills. The candidate will work from the office during night shifts ensuring efficient policy management and reconciliation processes. Proficiency in English for reading writing and speaking is essential to communicate effectively within the team and with stakeholders.
Responsibilities
Manage policy servicing tasks with precision and attention to detail to ensure accuracy in all processes.
Utilize advanced Excel skills to analyze data and generate insightful reports that support decision-making.
Conduct thorough reconciliation of policy data to identify discrepancies and ensure data integrity.
Collaborate with team members to streamline policy servicing workflows and improve operational efficiency.
Communicate effectively with stakeholders to provide updates and resolve any issues related to policy servicing.
Maintain accurate records of policy transactions and ensure compliance with company policies and regulations.
Monitor policy servicing processes to identify areas for improvement and implement necessary changes.
Provide support and guidance to junior team members to enhance their understanding of policy servicing tasks.
Ensure timely completion of all policy servicing activities to meet organizational deadlines and objectives.
Develop and implement best practices for policy servicing to enhance overall service quality.
Participate in training sessions to stay updated with industry trends and enhance professional skills.
Contribute to the development of new policy servicing strategies to support the companys growth objectives.
Engage in continuous learning to improve technical and domain skills relevant to policy servicing.
Qualifications
Possess strong analytical skills with proficiency in advanced Excel for data analysis and reporting.
Demonstrate expertise in reconciliation processes to ensure data accuracy and integrity.
Exhibit excellent communication skills in English for effective interaction with team members and stakeholders.
Show ability to work independently and collaboratively in a team-oriented environment.
Display strong organizational skills to manage multiple tasks and meet deadlines efficiently.
Have a keen eye for detail to ensure accuracy in policy servicing tasks.
Be adaptable to night shifts and capable of maintaining productivity during non-standard working hours.