Networking Engineer (L2)

• Monitor and maintain network infrastructure in Delhi office: Proactively monitor network performance, identify potential issues, and ensure optimal operation of routers, switches, firewalls, and other network devices.
• Troubleshoot and resolve network incidents: Diagnose and resolve complex network connectivity issues, performance problems, and security incidents on time. This includes working on service requests, incidents, and problems.
• Implement network changes: Execute pre-approved changes to network configurations, including VLAN adjustments, routing updates, and firewall rule modifications, adhering to change management procedures.
• Support network security: Assist in the implementation and maintenance of network security measures, including firewall policies, VPN configurations, and access controls.
• Cloud networking support: Provide support for cloud-based network solutions and connectivity (e.g., AWS VPCs, Azure VNets).
• Disaster recovery support: Assist in the maintenance and testing of disaster recovery networking components.
• Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and troubleshooting guides.
• Collaboration: Work closely with L3 engineers and other IT teams to escalate and resolve complex issues and implement new solutions.
• On-call support: Participate in a 24x7 shift rotation to provide continuous network support and incident response.
• Client interaction: Provide technical support and guidance to clients regarding their network infrastructure and connectivity issues.

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 4-6 years of professional experience as an L2 Networking Engineer or in a similar operational role.
• Strong understanding of networking fundamentals and protocols (TCP/IP, VLANs, OSPF, BGP, STP, HSRP/VRRP).
• Hands-on experience with configuring and troubleshooting equipment from leading network vendors (e.g., Cisco, Juniper, Fortinet, Palo Alto).
• Solid understanding of network security concepts and tools (firewalls, VPNs, IDS/IPS).
• Familiarity with network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark).
• Basic understanding of cloud networking concepts (AWS, Azure, Google Cloud preferred).
• Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.
• Strong communication and interpersonal skills, with the ability to articulate technical issues clearly.
• Ability to work effectively in a fast-paced, 24x7 operational environment and handle pressure situations.
• Relevant industry certifications (e.g., CCNA, Fortinet NSE 4, JNCIA) are highly preferred.

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