The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance If so, look no further Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, youll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, youll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. Youll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

If youre ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!

Essential Roles Responsibilities:

Customer-specific designated support at network level to troubleshoot and resolve networking problems.
Data Center Nexus Routing Switching is mandatory.
Strong hands-on skills in Cisco Nexus Technologies (vPC, vDC, STP, vRF, BGP, EIGRP, OSPF)
Good knowledge on Cisco ACI Technologies (Tenants, EPGs, BDs, vRFs)
Experience in product lines like Nexus 9000 switches.
Comfortable using tools like Solarwind, Cisco DCNM(desired).
Ability to handle data center ACI complex troubleshooting (added advantage).
Good understanding in overall data center infrastructure (LAN,WAN,Server,Firewall).
Dedicatedly monitor and review the network.
Effectively work with multi-functional teams to resolve major customer issues.
Ability to grasp network design concepts quickly and be able to provide the right solutions to the clients.
Effectively craft and validate planned changes to software and hardware design.
Deliver high level technical assistance and troubleshooting for resolving critical production issues for strategic customers.
Respond to network management system alarms according to established processes.
Flexibility in working hours to work in a 24x7 environment.

Required Professional and Technical Expertise:

A minimum of 5 -7years of overall experience in Cisco Nexus /ACI Technologies /LAN, WAN/ Data center infrastructure/ Juniper/HP.
Proven knowledge and experience in troubleshooting, switching, and routing.
Minimum CCNP certification or equivalent knowledge.
Client Meetings Internal and External Audit.
CCNA /CCNP (Cisco certifications is mandatory CCNA (RS/DC)
Location: Mumbai
Willing to work in Shifts 247 on rotation basis from Client location.
Experience with Network security, WAN.
Working knowledge of ITIL.
Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX.

Qualification:

BE/ BTech/MCA/Diploma.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Network Support Engineer

Job Description

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