Netskope Subject Matter Expertise (SME)

Role & responsibilities

You bring:

• Bachelors degree or 4+ years of equivalent experience in Cybersecurity or related field
• 7+ years of experience in security engineering or security operations roles
• Strong hands-on experience with Netskope (CASB/SSE), CyberArk EPM, and Mimecast

administration and operations

• Experience integrating and operating workflows within ServiceNow (incident, change, and

request management)

• Solid understanding of endpoint security, DLP, email security, and cloud security concepts
• Experience tuning security tools to reduce false positives and improve detection fidelity
• Familiarity with identity and access management concepts, including privilege management

and least privilege principles

• Ability to analyze security events and translate findings into actionable remediation steps
• Strong cross-functional collaboration and communication skills
• Experience developing documentation, runbooks, and operational processes
• Ability to manage multiple priorities and operate effectively in a fast-paced environment

MUST HAVE: Netskope Subject Matter Expertise (SME)

• Netskope expertise is non-negotiable.

• Candidates must be capable of serving as effective platform administrators.

• Candidates should deeply understand security policies within Netskope.

Responsibilities

The successful candidate will:

• Support Netskope as the primary platform.

• Administer and maintain security controls.

• Fine-tune DLP policies.

• Investigate access-related platform issues.

• Support ticket resolution related to Netskope.

• Work with feedback coming from the SOC team.

• Manage policy adjustments to reduce false positives.

Preferred candidate profile