Job Description
.Net Production Support
4-8 years
Dehradun
WFO-5 days
Job description
Build sound understanding of the supported application estate. • Resolve Support Tickets in a timely manner. • Incident Management • Service Request Fulfillment • Monitor Application Performance & Batch Jobs • Independent triaging capabilities. • Ability to work directly with Customer IT / Business Teams as required.
Role • Application Support Specialist - Microsoft Relevant Experience • 4 to 8 years in supporting applications developed using Microsoft .NET technology stack Responsibilities • Build sound understanding of the supported application estate. • Resolve Support Tickets in a timely manner. • Incident Management • Service Request Fulfillment • Monitor Application Performance & Batch Jobs • Independent triaging capabilities. • Ability to work directly with Customer IT / Business Teams as required. • Good analytical skills for effective troubleshooting & problem-solving. • Root Cause Analysis & Problem Management. • Work on Minor Enhancements • Keep documentation current and prepare SOPs for routine tasks. •
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