Middleware - Axway MFT Tools Administrator

Primary skills

Axway MFT Tools - Axway CFT, Axway SecureTransport ,Gateway, Sentinel (first two are mandatory)

Key Responsibilities

Transition & KT Activities

• Participate in transition planning, due diligence, and knowledge acquisition sessions.
• Review and validate existing MFT architecture, configurations, and operational procedures.
• Document Standard Operating Procedures (SOPs), Runbooks, and Known Error Database (KEDB).
• Identify transition risks and mitigation plans.
• Support reverse shadow and shadow support phases.
• Ensure service stabilization post-transition.

Administration & Operations

• Install, configure, upgrade, and maintain Axway MFT components (SecureTransport, CFT, Gateway, Sentinel as applicable).
• Manage user onboarding, partner onboarding, and certificate management.
• Configure file transfer workflows, routing rules, and security policies.
• Perform performance tuning and capacity management.
• Monitor MFT environments and respond to incidents and service requests.
• Troubleshoot connectivity, authentication, encryption, and transfer failures.
• Ensure high availability and disaster recovery readiness.

Security & Compliance

• Implement encryption standards (PGP, SSL/TLS).
• Manage SSH keys, certificates, and secure communication channels.
• Support audit requirements and compliance reporting.
• Ensure adherence to security policies and data protection guidelines.

Automation & Continuous Improvement

• Automate routine administrative tasks using scripting (Shell, PowerShell, etc.).
• Identify process improvements to enhance service reliability.
• Support monitoring integration (Splunk, Dynatrace, OEM, etc.).
• Participate in patching and vulnerability remediation activities.

Required Technical Skills

• Strong hands-on experience with Axway MFT Suite:
• Axway CFT
• Axway SecureTransport
• Axway Gateway
• Axway Sentinel (optional but preferred)
• Experience in Linux/Unix and/or Windows Server administration
• Knowledge of:
• SFTP, FTPS, HTTPS, AS2 protocols
• SSL/TLS, PGP encryption
• Public Key Infrastructure (PKI)
• Database knowledge (Oracle / SQL Server)
• Experience with load balancers (F5, Netscaler) preferred
• Basic scripting (Shell / PowerShell / Python)

Preferred Skills

• Experience in transition projects within managed services environment
• ITIL Foundation certification
• Experience working in 24x7 support model
• Knowledge of cloud platforms (Azure/AWS) is an added advantage
• Monitoring tool exposure

Soft Skills & Competencies

• Strong analytical and troubleshooting skills
• Good documentation and communication skills
• Customer-focused approach
• Ability to work in global teams
• Ability to work in 247 support rotations when required.
• Risk identification and proactive mitigation mindset

Educational Qualifications

• Bachelors Degree in Computer Science / Information Technology or equivalent
• Relevant Axway certifications (if any) preferred