Job Description
Greetings from ATAIN!!!
6 Months BPO or travel experience is Must Freshers are not considered Please Visit at the following address, Monday- Friday, 11 AM to 5:30 PM 4th Floor, MSR North Tower, MS Ramaiah North City, Manyata Tech Park, Nagawara, Bengaluru, Karnataka 560045Contact Person:Nandini MEmail ID-Nandini.M@igtsolutions.comCarry a hard copy of your resume. Mention " Nandini " on resume. Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Centre policies and procedures
- Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Educational & Essential Experience:
- Bachelor's Degree or Undergraduate dropouts
- 6 Months BPO or travel experience is Must Freshers are not considered
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat/Email)
Interview Rounds
- HR Round
- Versant Test Round
- Operations Round
Contact Person: Nandini (8310870057)Email ID-Nandini.M@igtsolutions.com
Carry a hard copy of your resume. Mention " Nandini" on resume. Role & responsibilities
Preferred candidate profile
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