The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client & Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management.
This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems
Ability to multi-task across several projects in a dynamic environment and deliver with high diligence
The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must
Client relationship management experience also required
What are we looking for Desired skills/qualifications:
15+ years of experience overall with minimum 7-10 years in Business Intelligence, Reporting and client facing roles
Masters/bachelors degree in engineering/Information Technology or Computer Science preferred
Project Management Experience and certifications
Excellent communication and expectation management skills
Exposure in managing SQL, VBA or visualization projects"Additional Requirements:
High degree of ownership
Flexibility to travel
Flexible hours to accommodate global meeting times
Roles and Responsibilities: Key Responsibilities:
Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services
Ensure services are constantly aligned to the contractual requirements
Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management
Ensure all projects within span are operating within the budget
Drives various team initiatives and priorities like analytics, automation, visualization and innovation
Guide team members within span to excel in their deliverables and drive performance
Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting
Select, configure and implement analytics solutions
Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting
Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.)
Knowledge of MS Office and SQL(preferred); familiarity with business intelligence tools
Attention to detail and Problem-Solving Aptitude
Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions
Qualification Any Graduation
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.
