McDonald's India

McDonald's India

Food & Beverage / D2C
Large (10,000+ employees)

Overview

McDonald's India refers to the operations of the McDonald's fast-food chain within India. It is primarily operated through two major franchisees: Connaught Plaza Restaurants (CPR) which operates in North and East India, and Westlife Foodworld Ltd (formerly known as Hardcastle Restaurants) which operates in West and South India. These franchisees are responsible for managing and expanding the McDonald's presence in their respective regions, including restaurant operations, supply chain management, and marketing efforts. McDonald's India offers a localized menu that caters to Indian tastes and preferences, including vegetarian and non-beef options. The company focuses on providing quality food, quick service, and a family-friendly environment across its locations.

About Us

McDonald's India is dedicated to delivering a consistently enjoyable dining experience, adapting its global brand to suit the Indian market. Franchisees manage daily operations, rigorously ensuring quality control and executing localized marketing strategies. A core commitment involves sourcing ingredients locally whenever feasible, actively supporting Indian communities. McDonald's India prioritizes hygiene, stringent food safety standards, and exceptional customer satisfaction. Significant investment is directed towards comprehensive employee training and development programs to maintain a high level of service excellence across all restaurant locations. This commitment to local adaptation, quality, and customer service is central to McDonald's India's operational philosophy. The brand strives to integrate into the cultural fabric of India while upholding global standards. Through its franchisees, local sourcing initiatives, and employee empowerment, McDonald's India aims to be a valued member of the community, providing a reliable and satisfying dining experience for all its customers. The company's focus extends beyond just serving food; it's about creating a positive impact through responsible sourcing, community engagement, and a dedication to excellence in all aspects of its operations.

Vision

To be the leading quick-service restaurant chain in West and South India, known for quality, service, and value.

Mission

To deliver a consistently great McDonald's experience to every customer, every time.

Headquarters

Mumbai

Specialties & Industries

Quick Service Restaurant (QSR)McDonald's FranchiseeBurgersFriesBeveragesDessertsCustomer ServiceRestaurant ManagementFood SafetySupply Chain Management.HospitalityRetailFMCGFranchiseB2C

Open Positions

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