We are seeking a highly skilled Black Belt / Master Black Belt Consultant with deep expertise in business transformation, process re-engineering, and automation projects . The ideal candidate will have substantial experience in Business Process Services (BPS) , and Staffing industry (Resource Hire to Retire Cycle); US Healthcare domain experience is an added advantage. This role involves leading large-scale transformations, optimizing operational processes, and driving continuous improvement initiatives that align with organizational goals.

Key Responsibilities:

Collaborate with senior leadership to define strategic goals and develop comprehensive transformation roadmaps

Build strong stakeholder relationships to deep dive into different business areas.

Create a business transformation pipeline lead initiative, including process re-engineering and automation projects, across BPS and IT.

Apply Lean Six Sigma methodologies to assess current processes, identify inefficiencies, and implement effective process improvements.

Drive operational excellence by mentoring and coaching teams on Lean and Six Sigma practices, ensuring sustainable improvements and measurable outcomes.

Project manage and deliver end-to-end projects , ensuring smooth knowledge transfer, risk management, and change management in collaborations with various teams.

Conduct detailed data analysis to identify root causes, develop solutions, and oversee implementation.

Lead and manage cross-functional teams in continuous improvement projects to enhance productivity, reduce costs, and improve service quality.

Ensure alignment of process improvements with organizational KPIs and business objectives.

Mentor and coach CCI Resources to build internal continuous improvement capability.

Ensure compliance with industry standards, regulatory requirements, and quality assurance processes.

Qualifications and Skills:

Six Sigma / Lean Master Black Belt Certification (mandatory).

Proven experience in leading transformation and re-engineering projects across BPS and Staffing industries.

Strong knowledge of business process management , transitioning methodologies , and continuous improvement tools.

Ability to drive large-scale change initiatives in a dynamic and fast-paced environment.

Expertise in data-driven decision-making , with a focus on process optimization and operational efficiency.

Experience working with stakeholders at all levels , with the ability to influence and drive collaboration.

Excellent leadership, coaching, and mentoring skills.

Strong problem-solving skills with the ability to manage complex projects.

Familiarity with industry-specific regulations, especially within Healthcare Staffing and IT services.

Education:

Bachelor s degree in Business, Engineering, IT , or related field (Masters degree preferred)

Master Black Belt / Transformation Consultant

Job Description

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