Manager, Client Services, India

Key Responsibilities

• Serve as the primary point of contact for assigned clients and maintain strong, long-term relationships.
• Understand client business objectives and translate them into effective digital marketing strategies.
• Develop integrated digital media plans across platforms such as Google, Meta, LinkedIn, YouTube, and other relevant channels.
• Coordinate with internal teams including Performance Marketing, Creative, Content, Design, and Analytics to ensure timely campaign execution.
• Prepare campaign briefs, media plans, presentations, and performance reports.
• Monitor campaign performance and recommend optimization strategies to improve ROI and achieve client KPIs.
• Conduct regular client meetings, status updates, and quarterly business reviews.
• Manage project timelines, deliverables, and budgets while ensuring high-quality execution.
• Stay updated with industry trends, emerging digital platforms, and best practices.
• Identify opportunities for upselling and cross-selling digital services to existing clients.

Required Skills

• Strong understanding of digital marketing channels, media planning, and campaign management.
• Excellent client servicing, stakeholder management, and presentation skills.
• Knowledge of Google Ads, Meta Ads Manager, LinkedIn Ads, and analytics platforms.
• Familiarity with Google Analytics (GA4), Looker Studio, and Excel.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to manage multiple clients and projects simultaneously.
• Excellent verbal and written communication skills.

Qualifications

• Bachelors degree in Marketing, Business Administration, Communications, or a related field.
• MBA or relevant digital marketing certifications are preferred.
• 3-5 years of experience in Client Servicing, Digital Marketing, Media Planning, or Account Management within a digital agency or media organization

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.