Manager- Accounts

Role & responsibilities

What does the job entail?

1) Policy payouts related activities

a) Coordinate with IT team, Policy Servicing team and ensure all policyholders payout are processed within the defined TAT

b) Timeliness, accuracy and completeness in policyholder payout and related activities

c) Sharing of transaction success/failure status to the concerned on daily basis

d) Loan against policy payout related payout activities

e) Ensuring payment bank accounts are funded before getting the payouts authorized

f) Activities related to Stop payment of cheques

2) Query handling

a) Ensuring timely revert to queries received

b) Update chargeback tracker and revert to banker/vendor

c) Follow up on wrong payouts or open debit cases in recovery account 3) MIS reports

a) Daily real time policyholder payout MIS report to seniors

b) Sharing online refund process ARN no & card details to refunds team c) Sharing reports on recoveries done

d) Monthly policyholder dashboard data submission to management

4) Projects/Initiatives

a) Support to L1 in major/minor projects related to his/her work area to build efficiencies

b) Other initiative or process improvements

c) Support on streamlining charge back process

Work exp:

1. Understanding of Accounting entries for a life insurance policy in the policy admin system (Life Asia or equivalent) 2. Having worked in a life insurance industry on same/similar process would be an added advantage 3. Good skills in MS-Excel 4. Experience of working on Life Asia & SAP(ERP) 5. Team handling experience