Experience
2 - 7 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Major Incident Manager
Job Type
Not specified
Job Description
Role: Major Incident Management
Location: Malad East, Mumbai
Experience: 6-9 Years (B3)
Budget: 17.5 LPA (max)
- ITIL framework knowledge and operational experience in Incident Management & Major Incident Management.
- Additional knowledge of Problem, Change or Release management will be an added advantage
- Worked as Major Incident Coordinator with hands-on experience in chairing MIM Calls
- Managed cross tower incidents and complex problems
- Good understanding of Service Desk Operations, Escalation Management
- Stakeholder Management experience
- Good Communication skills Verbal and Written
- Willing to work in Shifts (247) rotational shift
No Referrers Available
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