Job Description
Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries. Read on to know more about whats in store for you!
Would you like to be a part of the adventure?
We have a suitable opportunity in the Loreal Dermatological Beauty Division for the position of SR MANAGER - Commercial. This Regional Head is a critical commercial leadership role responsible for driving sustainable, profitable growth across assigned geographies. The RH owns the end-to-end sales strategy for the region from channel development and distributor management to in-store execution and team capability building. This role operates at the intersection of strategy and ground-level execution, making it pivotal to the Division's market leadership ambitions.
You should have a minimum of 8 years professional experience with FMCG Background. Experience in skincare/OTC would be an added advantage.
Key Responsibilities & Deliverables:
1. Regional Sales Strategy & Execution:
- Own and drive the Division's sales, distribution, and medical strategy across the region, in alignment with the Commercial Director / NSM.
- Deliver regional Primary, Secondary, and Tertiary sales targets alongside Market Share objectives and other defined in-process performance measures.
- Drive sell-out performance and support Business Planner with accurate demand forecasting at the regional level to support supply chain efficiency.
2. Route-to-Market & Channel Development:
- Design and execute the Route-to-Market (RTM) strategy in collaboration with the Commercial team, ensuring optimal channel coverage, last-mile reach, and distribution depth.
- Drive market development across General Trade (GT), Modern Trade (MT), and Dispensing Dermatologists.
3. Key Account & Distributor Management:
- Lead strategic account management across Pharmacy chains, Modern Trade (MT), and distributor networks including Joint Business Plans (JBPs), shelf space negotiations, and long-term relationship management at regional level.
- Ensure distributor health and hygiene through rigorous monitoring of stock norms, Stock in Trade, secondary sales tracking, ROI management, and timely claims resolution.
- Build and maintain strong, trust-based relationships with key trade partners, acting as the primary commercial point of contact for the region.
4. In-Store Excellence & Brand Activations:
- Drive in-store excellence through planogram adherence, share-of-shelf optimization, and consistent execution of brand visibility standards at the point of sale.
- Plan and execute ROI-driven brand activations, consumer engagement programs, and trade marketing initiatives in alignment with the Trade Marketing team.
- Monitor and report on activation effectiveness, making data-backed recommendations for continuous improvement.
5. Team Leadership & Capability Development:
- Recruit, onboard, coach, and develop a high-performing regional sales team, fostering a culture of excellence, accountability, and continuous growth.
- Own performance management processes including goal-setting, periodic reviews, Individual Development Plans (IDPs), and talent pipeline development.
- Deploy field technology tools, training programs, and support resources efficiently to maximize team productivity and capability.
- Champion diversity, inclusion, and a positive team culture in line with the organization's values.
6. Communication, Reporting & Cross-Functional Collaboration:
- Establish structured communication rhythms weekly field reviews, monthly business reviews between the regional team and senior management.
- Proactively flag competitive intelligence, market shifts, distributor concerns, and consumer trends to leadership with actionable recommendations.
- Collaborate closely with Medical, Marketing, Supply Chain, and Finance teams to ensure seamless regional execution of national initiatives.
- Ensure full compliance with regulatory requirements, company policies, and ethical standards, particularly in OTC and Medical/Derma categories.
Key Competencies:
Commercial & Strategic Acumen:
- Deep expertise in multi-channel distribution General Trade, Modern Trade, and Dispensing channels with the ability to craft and execute tailored channel strategies.
- Strong commercial acumen with a consistent track record of delivering and exceeding revenue, volume, and market share targets.
- Ability to identify market opportunities, anticipate competitive moves, and translate insights into actionable regional strategies.
Data-Driven Decision Making:
- Proven ability to leverage data, market analytics, and field insights to drive informed, strategic, and timely business decisions.
- Proficiency in Sales tools, agility in adopting sales reporting, and data interpretation to monitor performance and course-correct proactively.
Leadership & People Development:
- Demonstrated capability to lead, scale, and inspire large, geographically dispersed sales teams toward ambitious performance goals.
- Strong coaching and mentoring orientation committed to building individual capability and creating a robust internal talent pipeline.
- Entrepreneurial mindset with the resilience and adaptability to lead teams through organizational change and market complexity.
Stakeholder & Relationship Management:
- Exceptional ability to manage relationships across multiple stakeholders trade partners, distributors, senior leadership, and cross-functional teams.
- Strong negotiation skills with experience managing high-value distributor and key account relationships.
- Effective communicator who builds trust and credibility at all levels of the organization and with external partners.
Ethics, Purpose & Values:
- Committed to building a sustainable and responsible business, demonstrating the highest standards of integrity, transparency, and ethical conduct in all interactions.
- Driven by a larger purpose balancing commercial ambition with a genuine commitment to consumers, customers, and the communities served.
Key Relationships:
- Strong on Stake holder management (Marketing/SDM & Supply Chain).
- Strong relationship orientation (with Key Accounts & Trade).
- Should have ability to connect with people across organisations and across Geographies.
Physical Demands:
- Travel will be need based with a minimum of 8/10 days a month.
Education - MBA.
Whats In It For You:
- A place for you to leave your comfort zone and grow beyond your potential (here, youll be encouraged to try new things and take risks!).
- Real responsibility from day 1, theres no sitting on the sidelines at L'Oreal .
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make concrete difference.
WHO WE ARE:
For 115 years, L'Oreal , the worlds leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world.
With our broad portfolio of 37 international brands and ambitious sustainability commitments in our L'Oreal for the Future program, we offer every person around the world the best in terms of quality, efficacy, safety, sincerity and responsibility, while celebrating beauty in its infinite plurality.
Present in India since 1994, L'Oreal India is a 100% subsidiary of L'Oreal S.A. Today, L'Oreal India is present on all distribution channels with 27 brands, available in consumer channels (L'Oreal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L'Oreal Professionnel, Matrix, Krastase, Redken); in selective distribution (Kiehl's, Lanc- me, Yves Saint Laurent), CeraVe and La Roche-Posay in pharmacies and drugstores, and perfumes and make-up sold through L'Oreal International Distribution (Armani, Prada, Valentino, Ralph Lauren, Diesel, Victor & Rolf, Mugler, Azzaro, Maison Margiela, Cacharel, Guy Laroche, Urban Decay, Paloma Picasso, Youth To The People).
L'Oreal India employs more than 1,800 people in its head office in Mumbai, four regional offices, two production plants in Chakan (Maharashtra) and Baddi (Himachal Pradesh), two Research and Innovation centers in Mumbai (Maharashtra) and Bengaluru (Karnataka) and one India Technology Hub in Hyderabad.
In India, L'Oreal 's Corporate Social Responsibility (CSR) initiatives are built around three pillars: empowerment, environment and education. In addition to the group's CSR commitments, L'Oreal 's brands (L'Oreal Paris, Garnier, Maybelline New York, Krastase, Matrix, L'Oreal Professionnel) are also leading community impact initiatives in India.
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