JOB SUMMARY

The position assists in the implementation of technology solutions throughout the legal department. The role participates in project management involving cross-functional teams, and requires the ongoing exercise of independent discretion, legal and business judgment, strategic thinking, and ingenuity with respect to complex and nuanced issues. The position will work with internal business groups to assess, collaborate on design, recommend and implement internal business process changes to maximize efficiencies and limit manual interventions through the use of procedure redesigns and automated processes as necessary. The Legal Operations Analyst will also be responsible for maintaining and updating the internal Intranet and team sites, reporting on site use and effectiveness and updating design to drive traffic to the site. There will also be responsibility to provide technical guidance to team members across the department on department specific technologies.

The successful candidate will have an understanding of business processes across the department and the ability to recommend process changes, procedure redesign, etc. as needed to support Legal & Compliance teams.

Essential Duties/Responsibilities

Maintains the Company's legal operations processes, including developing reports and dashboards to monitor contracts, leases, litigation, IP, operating authority, compliance and regulatory, and the legal and compliance budget
Creates tools for tracking team initiatives and project goals
Assists in the technology improvement process
Compiles data to analyze trends, exceptions, or issues to present solution based resolutions to leadership
As directed, lead and coordinate data gathering through process mapping, flow-charting, and team meetings to document and understand business goals and processes to inform effectiveness of current workflows.
Analyze identified processes and workflows to perform benchmark gap analyses
Utilize existing technology to implement identified process improvements.
With the support of leadership, organize cross functional groups across departments to work collaboratively toward the effective and efficient pursuit of pre-determined goals
Recommend and implement automation of workflows
Monitor process performance in order to provide continuous enhancements and further efficiencies of business processes.
With the support of leadership, prioritize projects to ensure timely completion of deliverables and maximize departmental impacts
Prepare process documentation, work instructions and other tools to support execution
With the support of leadership, coordinate the implementation and deployment of new and enhanced systems
With the support of leadership, develop a framework for process analytics and monitor analytics to assess level of impact and use outcomes to prioritize projects
Maintain and update the internal Intranet and team sites, reporting on site use and effectiveness and updating design to drive traffic to the site
Provide appropriate technology support and act as a liaison between internal department and IT to facilitate timely resolution to issues or needs
Other projects and responsibilities may be added at the manager's discretion.

Required for All Jobs

Performs other duties as assigned
Complies with all policies and standards

QUALIFICATIONS

Education

Bachelor's Degree or equivalent experience preferred

Work Experience

Typically 4 to 6 years Bachelors degree desired; or a minimum of 2 years related experience and/or training; or equivalent combination of education and experience or related work experience.
Experience in business analysis/change management Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to identify improvements
Experience delivering cross functional projects

Knowledge, Skills and Abilities

Developing skills in process improvement/business transformation, customer service, communication, leadership, project management, problem solving, team building, and consensus abilities
Strong problem solving skills
Strong written and oral communication skills
Ability to influence without authority across teams and levels
Sound judgment in ambiguous situations
Strong customer service skills
Strong attention to detail
Strong process improvement skills
Strong critical thinking skills
Strong time management and organizational skills
Strong SharePoint and MS Flow skills
Strong presentation skills and ability to create presentations and create process flow diagrams in Visio or other software applications as needed
Desire and aptitude to learn new concepts, programs, and software on the job
Developing ability to interpret data into measurable action and present projects to management for evaluation and prioritization
Ability to present sophisticated processes in simplistic terms to various cross functional partners
Ability to independently work on and prioritize multiple projects, both large and small, with high challenging due dates and present status to management
Ability to create and comprehend reports and spreadsheets
Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment
Ability to work in a fast-paced, team environment and under pressure of deadlines
Sophisticated knowledge of Microsoft Office products required
Knowledge of Legal Tracker and other legal administration technologies

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Legal Operations Analyst

Job Description

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