Lead SRE / DevOps Architect

Role Overview

We are seeking an experienced Infrastructure Architect / DevOps Lead / SRE to design and operate highly available, scalable production platforms across AWS, Kubernetes, Linux, and Media/OTT environments. The role requires strong hands-on expertise in cloud infrastructure, automation, container orchestration, monitoring, and Day2 operations for large-scale systems.

Key Responsibilities

Infrastructure & Cloud

• Design, deploy, and manage production infrastructure across AWS and onprem
• Operate AWS services: EC2, VPC, Load Balancers, Auto Scaling, S3, EBS/EFS, RDS, CloudFront
• Ensure availability, scalability, security, and cost optimization

DevOps & Automation

• Automate deployments and operations using Shell scripting and Ansible
• Support and improve CI/CD pipelines
• Standardize deployment, rollback, and release processes

Containers & Platform Operations

• Manage Kubernetes clusters, deployments, scaling, upgrades, and troubleshooting
• Operate Docker-based production workloads
• Perform configuration and performance tuning

Monitoring, Reliability & SRE

• Implement monitoring and alerting with Prometheus, Grafana, Alertmanager, Kibana
• Build dashboards and actionable alerts
• Drive SRE practices to meet uptime, performance, and SLA goals

Incident & Change Management

• Lead production incidents, RCA, and preventive actions
• Execute change management with validation and rollback
• Ensure operational best practices

Leadership & Stakeholder Management

• Lead and mentor operations teams
• Coordinate with internal teams, vendors, and customers
• Handle documentation, KT, and operational readiness reviews

Core Skills (MustHave)

• Linux (RHEL, CentOS, Ubuntu)
• AWS (production experience)
• Kubernetes & Docker
• Shell scripting (advanced)
• Monitoring & Logging (Prometheus, Grafana, Kibana)
• Incident Management & RCA
• Networking fundamentals (TCP/IP, DNS, firewalls)

Customer & Operations Governance

• Act as primary operations contact for customers
• Lead ops reviews, incident walkthroughs, and SLA reporting
• Ensure clear, proactive communication

Team & Workforce Management

• Manage Day2 operations teams
• Handle shifts, oncall schedules, and coverage
• Mentor team members and ensure skill continuity

Estimation & Onboarding

• Provide effort and staffing estimates
• Prepare Day2 operations models (L1/L2/L3)
• Support transition from Build to Operate

GoodtoHave

• Ansible, CI/CD tools, Git
• VMware (vCenter / ESXi)
• Oracle / MS SQL Server
• Basic Python or Java

Behavioral Expectations

• Strong ownership and problem-solving mindset
• Calm and structured in production incidents
• Experience with global, SLA-driven customers
• Clear communication with technical and nontechnical stakeholders