Lead Software Engineer - API Infrastructure

• Be at the Core of API Infrastructure: Take charge of ensuring the stability and scalability of the Apigee platform that powers secure and seamless digital experiences.
• Drive Innovation in API Management: Lead efforts to patch vulnerabilities, perform platform upgrades, and deliver always-on support for critical enterprise systems.

Position Title: Lead Software Engineer

Career Level: P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore

Join a high-impact platform team responsible for the backbone of enterprise API infrastructure. We work across business and technology units to ensure 24x7 uptime, security, and innovation for all API-related services powered by Google APIGEE. You'll be part of a team that thrives on solving complex problems in a collaborative and high-responsibility environment.

This role ensures uninterrupted operations of a mission-critical API management platform. You will lead initiatives around vulnerability remediation, platform upgrades, incident response, and performance tuning ensuring APIs are secure, scalable, and always available for business applications.

Your work directly contributes to delivering resilient digital banking services and ensuring compliance with the latest security standards.

• Lead 24x7 support for the Apigee platform including proactive monitoring and incident resolution.
• Own and execute the Apigee upgrade lifecycle including planning, testing, and deployment.
• Analyze and resolve platform vulnerabilities and security alerts in coordination with security teams.
• Drive automation of routine tasks for deployment, monitoring, and logging.
• Collaborate with developers, infrastructure, and cloud teams for integrated platform operations.
• Maintain detailed documentation for configurations, processes, and incident response runbooks.
• Performance tuning of complex data pipelines and SQL queries.
• Performs impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions.

• Incident and Problem Management.
• Platform Monitoring and Observability.
• Root Cause Analysis and Reporting.
• Agile/ITIL-based Support Models.
• Cross-functional Collaboration.

• Expertise in Apigee Edge (Private and/or Hybrid Cloud) administration and operations.
• Strong experience with platform upgrades, certificate rotations, and patching.
• Hands-on experience in DevOps/CI-CD tools (Jenkins, GitHub, Ansible, etc.).
• Strong knowledge of API protocols (REST, OAuth, JWT, mTLS).
• Familiarity with Linux administration, shell scripting, and Kubernetes is preferred.
• Understanding of vulnerability assessment tools and secure SDLC practices.
• Excellent troubleshooting, communication, and incident response skills.
• Prior experience in supporting critical platforms with 24x7 coverage and SLAs.

• Reports to: Associate Director of Software Engineering
• Partners: POD team members and cross-functional teams

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.