Lead Product Designer

• Design experiences that work in low-bandwidth, low-literacy, and multilingual environments
• Build products that reflect the realities of low-income and underserved communities, not idealized users
• Champion localization beyond translation - including cultural, linguistic, and contextual relevance
• Simplify complex systems into intuitive flows that are accessible to first-time or intermittent digital users

• Set clear goals, priorities, and design direction aligned with product and impact outcomes
• Manage and mentor a team of designers across UI, UX, and research
• Create a culture of craft excellence, critical thinking, and continuous learning
• Establish scalable design systems and processes

• Own the design of mobile-first and web-based products from concept to execution
• Create flows and prototypes grounded in strong UX principles
• Balance speed and quality in a fast-moving, impact-driven environment

• Lead user research across diverse geographies and communities
• Conduct usability testing, field visits, and participatory design exercises and enable junior designers to do the same
• Translate insights into product decisions grounded in real user behavior

• Work closely with Product, Engineering, and Operations teams to ship impactful solutions
• Bridge the gap between product thinking and community realities
• Work closely with the Design Researcher to design user research studies

• Explore and integrate AI-assisted design workflows into product development
• Design for human-in-the-loop systems and AI-enabled platforms
• Continuously experiment with new approaches to improve accessibility, efficiency, and impact

• 5-7 years of experience in product design, with experience leading designers
• Strong portfolio demonstrating work across mobile and web applications
• Deep understanding of UX principles, interaction design, and visual design
• Hands-on experience with user research and usability testing
• Proven ability to collaborate across disciplines

• Strong bias toward building for inclusion, not just scale
• Sensitivity to the needs of low-resource and underserved communities
• Curiosity about language, culture, and how people interact with technology in constrained contexts
• Comfort working in ambiguity and translating complex problems into simple, usable solutions
• Interest in AI, ethical data systems, and human-centered AI workflows

• Experience designing for multilingual or regional-first products
• Exposure to low-bandwidth or offline-first design patterns
• Experience working with field teams, NGOs, or community-driven programs
• Familiarity with AI products or human-in-the-loop systems

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.