Experience
10 - 20 yrs
Job Location
Hyderabad, India
Vacancy
3
Designation
Application Support Lead
Job Type
Not specified
Job Description
Role & responsibilities
- Proven leadership and man-management of 247 operations, command-centre or NOC teams.
- Strong operational oversight of Windows Server and Linux environments.
- Strong enterprise networking knowledge across the estate.
- A strong grasp of monitoring architecture and tooling strategy (OBM, SiteScope, PagerDuty, Dynatrace, SCOM or equivalents).
- Strong ITIL and IT service-management experience across incident, problem, change and major-incident.
- A track record of driving automation and AI adoption to reduce manual effort and improve reliability.
- Excellent communication, stakeholder-management and man-management skills.
Beneficial Skills / Experience
- ITIL Expert / Managing Professional (or equivalent) certification.
- Hands-on administration experience of monitoring tooling (e.g. OBM or PagerDuty).
- Cloud and observability strategy experience, and vendor / managed-service governance
- A people-management or leadership qualification
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.