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Lead - Captive Operations

Tata Communications
Posted on
Tata Communications logo

Experience
5 - 7 yrs
Salary (CTC)
₹6.2L - ₹9.2L
Job Location
Hyderabad, India
Vacancy
1
Designation
Service Delivery Leader
Job Type
ONSITE

Job Description

Job Title: NG SIEM Analyst L2
Location: Client Location, Hyderabad
Experience Required:
  • Minimum 7+ years of relevant experience with BCA/BSc-IT
  • Or minimum 5+ years of relevant experience with B.E./B.Tech/MCA
    Certifications Preferred: CEH, ArcSight Admin SIEM product certifications
    Role Overview:
    We are looking for an experienced L2 NG SIEM Analyst to support the day-to-day operations of our Next-Gen SIEM environment (SIEM + SOAR + UEBA). The candidate will be responsible for monitoring dashboards, responding to alerts, performing preliminary investigations, and supporting integrations and routine operational tasks under the guidance of L3 resources.
    Key Responsibilities:
    • Monitor NG SIEM (SIEM + SOAR + UEBA) consoles, dashboards, and alerts; provide timely responses to security incidents.
    • Assist in incident triage, classification, and escalation to L3 team based on severity.
    • Perform preliminary analysis of security events and provide recommendations for closure or mitigation.
    • Support the integration of log sources such as firewalls, endpoint security tools, AD, WAF, antivirus, patch management tools, ERP systems, and custom applications.
    • Monitor health status of system components and raise issues to L3 team when necessary.
    • Assist in the creation and fine-tuning of use cases/playbooks/reports and alert rules under the guidance of the L3 team.
    • Support custom parser and connector development in collaboration with the L3 team.
    • Work with L3 team on reducing false positives by reviewing correlation rules and configurations.
    • Follow Standard Operating Procedures (SOPs) and assist in documentation updates.
    • Support the onboarding of new log sources and data validation post-integration.
    • Provide timely support for access-related requests and permissions within the NG SIEM solution.
    • Perform routine tasks such as backup monitoring, report generation, and compliance checks.
    • Participate in Cyber Drills and tabletop exercises as part of continuous learning and SOC readiness.
    • Maintain audit and incident logs as per company policy and assist during audits with required data and documentation.
    • Stay updated on cyber threat trends and assist in implementing recommendations for improved detection and response.
    • Escalate unresolved technical issues to the L3 team and support troubleshooting under guidance.
    Required Skills:
    • Strong working knowledge of at least one NG SIEM platform (ArcSight).
    • Familiarity with SOAR and UEBA concepts and basic operational understanding.
    • Basic experience in writing and managing correlation rules, alerts, and queries.
    • Understanding of threat intelligence and incident response lifecycle.
    • Familiarity with MITRE ATT&CK and NIST frameworks.
    • Hands-on experience with security logs from Windows/Linux servers, network devices, security appliances, and cloud infrastructure.
    • Working knowledge of scripting or regex is a plus.
    • Good analytical, documentation, and communication skills.
    Soft Skills:
    • Excellent problem-solving and troubleshooting skills.
    • Ability to work under pressure and meet deadlines.
    • Strong team collaboration and willingness to learn from senior team members.
    • Strong communication and incident documentation/reporting ability.