ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the worlds toughest diseases, and make peoples lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond whats known today.

ABOUT THE ROLE

Role Description:

This role work s at the intersection of clinical trial operations, technology, and external partnership and is critical for supporting the successful delivery of Amgens global clinical trials.

As a Lead Business Analyst, you will act as a trusted technology partner to global clinical trial teams, enabling the effective use of Amgen technolo gies by specialist external suppliers. Y ou ll have respon sibility for managing B2B solutions for one or more capability area and for overseeing activities of other Business Analysts.

Y ou ll partner closely with clinical teams, product owners, technology partners, and external supplier s to t ranslate complex business needs and problems into compliant, scalable, and sustainable solutions .

Roles Responsibilities:

Building and maintain ing strong relationships across an extensive network of internal and external stakeholders.

Lead comprehensive business analysis to identify , understand and prioritize IT requirements in the product backlog.

Own the imple mentation and deliv ery of IT solutions and services for one or more s upplier c apability area s with in product team .

Coordinating the activities of other analysts on the product team.

Ensuring IT solutions comply with regulations and information security policies .

Partnering with technology owner s to deliver B2B connectiv ity , integrations and c ollaboration solutions.

Assessing new suppliers against Amgen s IT requirements and documenting gaps and risks .

Supporting change management and end user communication for large user groups .

Maintain ing accurate documentation of systems and processes.

Staying informed on the changing internal and external IT landscape and continue to evolve and adapt the IT solution s strategy t o maximize effectiveness.

Basic Qualifications and Experience:

Any degree with 8 - 13 years of experience working in Life Science , Biotechnology or Information Systems

Functional Skills:

Must-Have Skills :

A detailed understanding of the clinical trial process and the systems used to execute study delivery (EDC, CTMS, eTMF. et.c .)

Customer focused and a proven business r elationship manag er who is confident when working with technical and non-technical senior stakeholders .

Collaborative team player with excellent verbal and written communication skills; able to influence and lead effectively across global, cross-functional and remote stakeholders.

Experience of overseeing and coordinating the work of other Business Analysts

A bility to lead business analysis activities to capture and prioritize requirements through interviews and workshops .

Knowledge of B2B and integration technologies, including APIs, secure file transfers , VPNs and Virtual desktops

Confident at document ing complex testable business requirements as clear user stories and in formal specification documentation .

Ana lytical, detail orientated with excellent problem-solving skills .

Experience of working with or as an external technical service supplier.

Practical experience and understanding of Agile methodologies, particularly the Scaled Agile Framework ( SAFe )

Good-to-Have Skills:

Experience of working with or for a clinical trial supplier (CRO, Lab, Imaging, e.t.c .)

Working in a regulated environment where compliance and information security is essential

Ability to Project manag e complex longer term deliverables ,

Proficien cy in IT service delivery tools such as Jira, Jira Align, and Confluence .

An advocate of the use of DevOps , AI and Test Automation in delivery

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

Business Analysis certifications (IIBA BABOK) or similar ( pr ef erred )

Certified SAFe for Tea ms or similar (preferred)

Soft Skills:

Excellent written and spoke English.

A people person, with e xcellent written and spoke English .

Highly a ccountable , reliable and proactive .

Ab le to self- manage activities across multiple priorities .

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

This role has global responsibilities which may require flexibility with work ing h our to align with key global stakehold e r s

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Lead Business Analyst - Clinical Trial Supplier Enablement

Job Description

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