L2 Security Engineer

• Role Summary Security Support Engineer will propose a strong back group in enterprise rooting technologies and basis log analysis skills using Splunk The candidate handle escalated operational issue assist in routing configuration changes and support Security AD Tanium infrastructure under the guidance of L3 Teams This role is ideal for professionals who are experienced in daytoday identity troubleshooting
• Key Responsibilities
• Provide Level 2 support for routing related incident across enterprise Security Tanium AD environment
• Troubleshoot and resolve issue and configuration updates
• Assist implementing routing change patch selection policies and configuration update
• Use basic Splunk searches to analyze logs troubleshooting routing anomalies and support incident diagnosis
• Coordinate with service providers for circuit level escalations and performance issues
• Monitor and track link availability interface status and routing tables
• Maintain documentation including network topology diagrams SPOs and incident records
• Ensure tickets are uploaded with resolution details and escalated as needed within SLA timelines
• Required Skills Experience
• Proven track record overseeing security solutions TANIUM PATCHING SCRIPTING Rest Api CrowdStrike Infrastructure as code
• Splunk Service now
• Experience multisite or international is highly desirable
• Experience in complex environment
• Troubleshooting root cause analysis
• Key Competencies
• Strong interpersonal and stakeholder management skills
• Analytical thinking and problemsolving mindset
• Ability to work in a highpressure environment with 24x7 operations
• Strong documents and presentation skills
• Process driven approach with attention to compliance and governance

 

• Certifications Qualifications
• Bachelors Masters degree in Computer Science IT or related field

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