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L2 Production Support Consultant

Virtusa
Posted on
Virtusa logo

Experience
3 - 6 yrs
Job Location
Chennai, India
Vacancy
2
Designation
L2 Support Engineer
Job Type
Not specified

Job Description

Roles and Responsibilities :

  • Provide technical support to clients on AS400 systems, including troubleshooting and resolving issues related to RPG programming.
  • Collaborate with cross-functional teams to identify and implement process improvements in production environments.
  • Develop and maintain documentation for system configurations, procedures, and best practices.
  • Troubleshoot complex problems using various tools such as debuggers, log files analysis.

Job Requirements :

  • 3-6 years of experience in IT Services & Consulting industry with expertise in AS400/RPG.
  • Strong understanding of IBM iSeries platform and its applications (RPG).
  • Experience in providing production support for large-scale enterprise systems.
  • Proficiency in creating technical documentation for internal use.

No Referrers Available

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