L2 Identity Defence Engineer

• Identity Support Engineer will propose a strong back group in enterprise rooting technologies and basis log analysis skills using Splunk The candidate handle escalated operational issue assist in routing configuration changes and support EntraID AD Defense infrastructure under the guidance of L3 Teams This role is ideal for professionals who are experienced in daytoday identity troubleshooting
• Key Responsibilities
• Provide Level 2 support for routing related incident across enterprise Identity EntraID AD Defense environment
• Troubleshoot and resolve issue and configuration updates
• Assist implementing routing change patch selection policies and configuration update
• Use basic Splunk searches to analyze logs troubleshooting routing anomalies and support incident diagnosis
• Coordinate with service providers for circuit level escalations and performance issues
• Monitor and track link availability interface status and routing tables
• Maintain documentation including network topology diagrams SPOs and incident records
• Ensure tickets are uploaded with resolution details and escalated as needed within SLA timelines
• Required Skills Experience
• Expertise in ACTIVE DIRECTORY ENTRAID POWERSHELL Infrastructure as Code Azure Devops
• Strong mindset and understanding of identity security framework MS Tiering model Enterprise Access model expertise and Active Directory EntraIDDRP experience
• AD and EntraIDsecurity posture tool SemperisADFR DSP DRET MS Assessment MS identity Secure Score PingCastle Bloodhound
• Proven track record overseeing Identity solutions minimum 2 technologies expertise EntraID hybrid env with MS Active Directory
• Experience multisite or international is highly desirable
• Experience in complex environment
• Troubleshooting root cause analysis
• Key Competencies
• Strong interpersonal and stakeholder management skills
• Analytical thinking and problem solving mindset
• Ability to work in a high pressure environment with 24x7 operations
• Strong docu mentsand presentation skills
• Process driven approach with attention to compliance and governance
• Certifications Qualifications
• Bachelors Masters degree in Computer Science IT or related field
• Any of the following certification MCSAE AZ104 AZ400 AZ500 AZ900 SC300 SC100 TCOTCA

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