Experience
1 - 6 yrs
Job Location
Ahmedabad, India
Vacancy
1
Designation
L1 Support Engineer
Job Type
Not specified
Job Description
- Job Title: L1 Support Engineer
- Industry: Information Technology & Services
- Employment Type: Full-time
- Years of Experience: 1+ year
- Location: Mumbai Bangalore Noida Chandigarh- Cochin Kolkata- Chennai- Ahmedabad-Gurgaon
- 1+ year of experience in Desktop Support / Technical Support.
- Strong remote support & troubleshooting skills.
- Hands-on experience with Outlook configuration.
- Knowledge of Windows OS and basic Active Directory & networking.
- Ability to resolve hardware and software issues efficiently.
- Strong communication & problem-solving skills.
- Be proficient with English while coordinating with user.
- Looking for Install, configure, and troubleshoot hardware.
- Provide remote and on-site support for desktops, laptops, and peripherals.
- Diagnose and troubleshoot hardware, software, network, and system issues.
- Configure, install, and configure Outlook, O365 applications, and other enterprise software.
- Support Windows OS, network connectivity, printers, and other IT assets.
- Provide technical guidance to end-users and assist in IT process improvements.
- Be professional while coordinating with user and follow the defined process.
- Escalate issue to higher level if unresolved for faster resolution.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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