Khoros
Overview
Khoros is a customer engagement platform that provides social media management, online community management, and messaging solutions. It enables brands to connect with their customers, manage their online presence, and drive business outcomes through social and digital channels. Khoros offers a suite of tools for content creation, publishing, analytics, and customer service, helping businesses build stronger relationships with their audience and improve customer experience.
About Us
Khoros is a global leader providing digital customer engagement software and services, empowering major brands to connect with customers, cultivate communities, and achieve tangible business outcomes. Their comprehensive platform integrates social media, online community, and messaging management, offering a unified solution for engaging customers across all digital channels. This integration allows for a holistic approach to customer interaction, fostering stronger relationships and improved brand perception. Khoros emphasizes innovation and customer success, enabling brands to craft exceptional customer experiences that foster loyalty and advocacy. By providing the tools and support necessary to understand and respond to customer needs, Khoros helps businesses build lasting relationships that drive growth. The platform's capabilities extend beyond simple communication, offering features for analyzing customer sentiment, identifying key influencers, and personalizing interactions. This data-driven approach ensures that engagement strategies are effective and aligned with business objectives. Furthermore, Khoros' services encompass strategic consulting, implementation support, and ongoing training, ensuring that clients can maximize the value of the platform. This commitment to partnership distinguishes Khoros as more than just a software provider; they are a trusted advisor, guiding brands through the complexities of the digital landscape. By focusing on measurable results and continuous improvement, Khoros empowers its clients to achieve sustainable success in the ever-evolving world of customer engagement. The focus on building thriving communities allows brands to tap into the collective knowledge and enthusiasm of their customer base, creating a powerful source of advocacy and innovation. Ultimately, Khoros aims to transform customer interactions into valuable business assets, driving revenue, reducing costs, and enhancing brand reputation.
Vision
To be the leading platform for digital customer engagement, empowering brands to build stronger relationships with their customers and drive business success.
Mission
To help brands create customers for life by connecting with them in meaningful ways across all digital channels.
Headquarters
Bangalore / Bengaluru
Specialties & Industries
Open Positions
No open positions at the moment
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