Key Accounts Manager

Job Description
JOB IDENTIFICATION:KEY ACCOUNTS MANAGER
Department / Function: Sales & Marketing
Division: Vetrotech Business
Job Title : KEY ACCOUNTS MANAGER
Reporting to : Regional Manager
POSITION IN THE ORGANIZATION
Responsible for managing and nurturing relationships with an organization's most important and high-value clients by developing a deep
understanding of their client's businesses and industries. Should be able to identify opportunities for collaboration and growth while proactively
addressing any challenges that may arise.

JOB SUMMARY

Responsible for formulating customer centric business strategies to ensure strategic utilization and deployment of resources to
achieve organizational objectives
Chart out sales & marketing strategies for the respective territory contributing towards enhancing business volumes & growth to
achieve profitability
Demonstrate excellence by implementing sales & marketing operation initiatives that creates positive experience for clients
Identifying and meeting with key influencers fabricators, architects, contractors and builders to present them with solutions
Secure high value accounts through consultative selling
Develop relationship maturity with existing key accounts by continuously proposing solutions that meet the objectives of the party
Actively involve in event marketing, sales and brand promotion
Sales forecasting and KRA development for daily, monthly and yearly sales target accomplishment
Develop and sustain positive work environment that fosters team performance with excellent communication, negotiation, analytical,
and relationship management skills.
Explore and capitalize on opportunities in new or underserved markets

JOB DIMENSIONS

Strategic Account Planning: Develop and execute strategic account plans
Cross Functional Collaboration: Collaboration with various internal teams
Client Satisfaction & Retention: Ensure utmost satisfaction and retention of clients
Sales: Meet or exceed sales targets by delivering value and aligning offerings

GENERAL CONTEXT

Proven experience as Key Accounts Manager
Knowledge on client requirements, product offerings & market segments
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Ability in problem-solving and negotiation

ACTIVITIES AND END-PURPOSES

Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our solutions
Act as a customer advocate within the organization, ensuring client feedback is heard and acted upon to continuously enhance service
Address any concerns or conflicts raised by key clients promptly and professionally, striving to reach win-win resolutions
Stay abreast of industry trends, competitors, and market dynamics, providing clients with valuable insights and positioning them for success
Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts

QUALIFICATIONS /EXPERIENCE REQUIRED
1. BE/BTech with MBA would be preferred however individuals with good sales experience of 3-6 years in Institutional /Project/Solution
Selling can also apply