Job Description
Role & responsibilities
Service Sales Engineer
Job Description Summary:
Looking for a Service Sales Engineer to actively seek out and engage customer prospects. He will provide complete and appropriate service solutions to every customer to boost top-line revenue growth, customer acquisition, and profitability.
B.E./B-Tech/BSc/MSc(Electronics/Instrumentation /Instrumentation & Control) with rich experience in sales & marketing of technical services-Annual Maintenance Contract, Site Service, Upgrade solution, After Sales Services, Spares Parts Sales, Training & specialized service solution promotion & sales. Knowledge required in DCS,PLC,SCADA, RTU and control systems, Field Instruments, Data Acquisition System, Liquid & Gas Process Analyzers, process Controllers etc.,
Cyber Security of OT network and related components & spares used in Industrial automation domain. Good command of spoken and written English communication. Willing to travel extensively within northern region. The role requires a combination of fieldwork, virtual selling, and collaboration with internal teams.
Confident communicators, self-motivated, and skilled in building relationships are preferred.
Job Description
Requirement for Service Sales Engineer at YIL-New Delhi
JOB TITLE : Service Sales Engineer
Department : Service
Reporting to : Service Manager
Qualification : BE/B Tech (Electronics/Instrumentation)
Experience required: 3-6 Years (Preferably in Sales)
Location : New Delhi
On the job Travel: Moderate (50% to 70% in a month)
Employment Type: Full-Time
Key Responsibilities
- Generate and qualify leads through cold calls, networking, social selling, and referrals for new business. Keep record of current service contract and engage with customer for timey service contract renewal.
- Pitch services and service solutions to potential clients via phone, email, or face-to-face meetings
- Conduct live product demos or presentations tailored to customer needs
- Negotiate and close deals by addressing objections and offering compelling value
- Meet or exceed monthly sales targets and performance KPIs
- Maintain accurate records of sales activities in Ledgers & Software portals
- Collaborate with internal teams (marketing and operations) to ensure client satisfaction
- Provide market feedback to refine Service offerings and sales strategies
Qualifications & Skills
- Educational Qualification: BE/B-Tech (Electronics/Instrumentation)
- Communication skills: Excellent verbal and written communication skills.
- Technical Skill: Knowledge of DCS,PLC,SCADA,RTU and control systems, Field Instruments, Data Acquisition System, Liquid & Gas Process Analyzers, process Controllers etc., Cyber Security of OT network and related components & spares used in Industrial automation domain.
- Persuasion and Negotiation: Understanding the features, benefits, and ROI of offered services/service solution. Handle objections, ease concerns, ability to deploy strategies for high order conversion, strong negotiation and presentation skill,
- Required experience:- Experience in using Sales Software and Sales automation tools. Experience in handling competitive Tenders, Bid submission (GeM).
- Preferred experience:- Previous experience in Service Sales is preferred.
- Time and Task Management: Prospecting, presentations, offer submission, order tracking reporting and follow-ups. Prioritizing high-impact activities
- Interpersonal Traits: Highly persuasive, strong problem-solving capabilities, and a customer-first mindset. Ability to work under pressure and meet tight deadlines