Jet Airways
Overview
Jet Airways was an Indian international airline based in Mumbai. It was the second-largest airline in India until its suspension of operations in 2019. The airline operated domestic and international services to various destinations across Asia, Europe, and North America. Known for its premium service and extensive network, Jet Airways played a significant role in the Indian aviation industry.
About Us
Jet Airways (India) Ltd., established in April 1992 under the Companies Act, 1956, began commercial flights in May 1993. The airline rapidly became a major force in Indian aviation, distinguished by its full-service model encompassing in-flight entertainment, meal service, and a comprehensive loyalty program designed to enhance customer experience and retention. Despite its initial success and strong brand recognition, Jet Airways encountered significant financial headwinds, ultimately leading to the suspension of its operations in April 2019. Efforts to restructure and revive the airline culminated in the approval of a resolution plan in 2021, paving the way for its potential relaunch under new ownership and management. This new chapter aims to rebuild Jet Airways, leveraging its established brand and addressing past financial challenges to ensure a sustainable and competitive future in the dynamic Indian aviation market. The planned revival includes strategic investments, operational efficiencies, and a renewed focus on customer satisfaction to regain its position as a leading full-service carrier.
Vision
Jet Airways' vision was to be a leading global airline originating from India, renowned for its service excellence, extensive network, and contribution to connecting India with the world, offering a seamless and enjoyable 'Joy of Flying' experience to its passengers.
Mission
While an explicit, concise mission statement from its operational period is not readily available, Jet Airways' operational philosophy was centered on providing a world-class travel experience, connecting people globally with reliable and comfortable air services, and maintaining high standards of safety and customer satisfaction.
Headquarters
Mumbai
Specialties & Industries
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