Experience
5 - 9 yrs
Job Location
Bengaluru, India
Vacancy
5
Designation
Java Production Support
Job Type
ONSITE
Job Description
- Education & Experience
- 4 to 10 years of experience in Application Support, Production Support, and/or Software Development.
- Experience working in L2 and L3 Application Support environments.
- Banking or Investment Banking experience preferred.
- Experience working with business-critical applications in a fast-paced environment.
- Technical Skills
- Strong coding, debugging, and analytical skills.
- Hands-on experience with Java
- Familiarity with ITIL, ITSM, incident management, and problem management frameworks.
- Strong understanding of application architecture and troubleshooting methodologies.
- SQL and database query/debugging skills.
- Ability to perform code-level analysis and identify root causes of production issues.
- Knowledge of incident, problem, and escalation management processes.
- Public and Private Cloud platforms (preferably AWS, with exposure to cloud-hosted application and DevOps environments)
- Working knowledge of modern AI-assisted software development tools (e.g., GitHub Copilot, Claude, ChatGPT, or similar tools).
- Behavioral Competencies
- Excellent verbal and written communication skills.
- Strong stakeholder management and client-facing communication abilities.
- Ability to analyze, prioritize, and resolve issues under pressure.
- Strong problem-solving mindset with a proactive and ownership-driven approach.
- Ability to work independently while collaborating effectively with global teams.
- Capable of managing multiple priorities in a demanding support environment.
- Flexible on extended hours and occasional weekend support.
No Referrers Available
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