IT Support Specialist

eazy one sources solutions
Posted on
Experience
2 - 5 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
IT Support Specialist
Job Type
Not specified

Job Description

  • Provide timely and effective technical support to customers via phone, email, or chat.
  • Troubleshoot and resolve complex technical issues efficiently.
  • Ensure smooth operation of IT systems, including hardware and software.
  • Collaborate with internal teams to identify and implement solutions for customer requests and issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay updated with new technologies and trends in the industry.
  • Strong knowledge of computer hardware, software, and networking concepts.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and troubleshooting skills.
  • Experience with IT service management tools and ticketing systems.
  • Company name: Eazy One Sources Solutions.
  • Industry: Any.
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