IT Support Specialist

• Troubleshoot and resolve complex technical issues efficiently.
• Provide excellent customer service and support to internal stakeholders.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Develop and implement effective maintenance strategies to minimize downtime.
• Collaborate with other departments to ensure seamless integration of technology solutions.
• Stay updated with the latest technologies and trends to continuously improve our IT infrastructure.

• Strong knowledge of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Effective communication and interpersonal skills.
• Familiarity with IT security best practices and data protection regulations.
• Experience with helpdesk software and ticketing systems.

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