It Support Executive

Role & responsibilities

• Provide application support via email, phone, and support tickets.
• Resolve user issues and coordinate with the development team.
• Support online applications, user management, and data handling.
• Generate MIS reports and maintain support documentation.
• Install software patches and assist in application testing.
• Coordinate with Development and QA teams during deployments.

Mandatory Skills

• Application Support
• SQL Server (Basic)
• IIS
• Windows Services
• WCF / Web Services
• .NET / ASP.NET Environment
• Remote Installation & Patch Deployment
• MS Excel, Word & PowerPoint
• User Management
• Good English Communication

Candidate Profile

• 34 years of Application/IT Support experience.
• Basic knowledge of SQL Server, IIS, and Microsoft technologies.
• Strong documentation, communication, and problem-solving skills.
• Qualification: B.Tech, BCA, or MCA.