IT Support - Executive - Archetive Solutions Pvt. Ltd.

Role & responsibilities

• Troubleshoot and maintain computer systems and networks in-office, on site, or remotely.
• Resolve technical issues within TAT and efficiently.
• Diagnose and resolve hardware and software problems promptly.
• Develop and implement procedures to improve system efficiency and reliability.
• Maintain and catalogue the IT assets of the company.

Preferred candidate profile

• Minimum 2 years of experience in on-site IT/Desktop support or a related field.
• Strong knowledge of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with IT support tools and technologies.
• A deep understanding of hardware, software, networks, and systems.

Shift : US Shift