IT PM (QA/Release)

Responsibilities

• IT PM for QA Release Teams
• Run governance rituals: schedule and facilitate cross-stream meetings, prepare agendas, capture minutes and actions, and drive follow-ups to closure.
• Track and follow up cross-stream QA support requests across business and IT streams; monitor status and drive timely resolution.
• Track dependencies across streams (Dev, QA, Config, Environment, Ops, Production Support) and escalate blockers proactively.
• Maintain and continuously improve process documentation (release processes, binary patch workflow, QA support intake) on Confluence/SharePoint.
• Produce consolidated status reporting and dashboards for senior management, including risk and issue tracking.
• Support the Release QA Management lead with workload coordination and ad-hoc PMO activities.

Skills

Must have

• Run governance rituals: schedule and facilitate cross-stream meetings, prepare agendas, capture minutes and actions, and drive follow-ups to closure.
• Track and follow up cross-stream QA support requests across business and IT streams; monitor status and drive timely resolution.
• Track dependencies across streams (Dev, QA, Config, Environment, Ops, Production Support) and escalate blockers proactively.
• Maintain and continuously improve process documentation (release processes, binary patch workflow, QA support intake) on Confluence/SharePoint.
• Produce consolidated status reporting and dashboards for senior management, including risk and issue tracking.
• Support the Release QA Management lead with workload coordination and ad-hoc PMO activities.

Nice to have

• Exposure to Murex (MX.3) environments, binary patch cycles, or vendor coordination with Murex.
• Familiarity with CI/CD concepts and tooling (pipelines, branching/merge governance, automated regression).
• Experience with PEGA-based workflows and test management tools (e.g., MxTest).
• Prior experience standing up or maturing PMO/governance functions in a growing program.