IT Freelancer / IT Support Executive (Freelance)

Job Description

AK Shipra Developers Pvt. Ltd. is looking for a reliable and experienced IT Freelancer to provide on-call technical support for our corporate office.

The ideal candidate should be capable of independently handling day-to-day IT issues, system maintenance, network troubleshooting, and user support whenever required.

Key Responsibilities

• Provide on-site and remote IT support to employees.
• Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Diagnose and resolve hardware, software, and network-related issues.
• Configure and maintain Windows operating systems.
• Manage LAN, Wi-Fi, routers, switches, and internet connectivity.
• Install and maintain antivirus, software applications, and system updates.
• Configure email accounts (Outlook/Office 365/Gmail).
• Perform regular data backup and basic security checks.
• Coordinate with third-party vendors for repairs and AMC support.
• Maintain IT asset inventory and documentation.
• Ensure minimal downtime and quick resolution of technical issues.

Skills Required

• Desktop & Laptop Troubleshooting
• Windows OS Installation & Configuration
• LAN/WAN Networking
• Wi-Fi & Router Configuration
• Printer Installation & Troubleshooting
• Hardware Maintenance
• Office 365 / Outlook Configuration
• Basic Server Knowledge
• CCTV & Biometric Device Support (Preferred)
• Remote Desktop Support
• Antivirus & Data Backup Management

Desired Candidate Profile

• Diploma/B.Tech/BCA/MCA or equivalent in IT/Computer Science.
• 25 years of hands-on IT support experience.
• Should own a laptop and basic troubleshooting tools.
• Must be available for on-call visits whenever required.
• Good communication and problem-solving skills.
• Experience working with corporate offices will be preferred.