It Executive/ IT support engineer

Job Description

We are looking for a skilled IT Executive / IT Support Engineer to manage and maintain the organizations IT infrastructure. The candidate will be responsible for network management, server administration, ERP support, system troubleshooting, and overall IT operations.

Key Responsibilities:

• Provide desktop and end-user support (hardware, software, printers)
• Manage LAN/WAN networks, routers, switches, and firewall systems
• Handle ERP support including user access management and issue resolution
• Administer Windows Server, Active Directory (AD), DHCP, and DNS
• Manage NX (Network/Access Control System)
• Maintain CCTV systems and surveillance networks
• Manage Veeam Backup (backup, restore, monitoring)
• Handle antivirus solutions (installation, updates, threat monitoring)
• Provide SQL database support (backup, report generation)
• Manage Wi-Fi infrastructure (wireless controllers and access points)
• Troubleshoot network, system, and connectivity issues

Requirements:

• Diploma or Graduate in IT or related field
• 3-5 years of experience in IT Support / Networking
• Strong knowledge of ERP systems, SQL, Networking, and Server Administration
• Hands-on experience with:
• Switches, Routers, Firewalls
• Wireless LAN Controller (WLC)
• Active Directory (AD), DHCP, DNS
• NX Systems
• Veeam Backup solutions
• Antivirus tools

Key Skills:

IT Support, Network Administration, Server Management, ERP Support, SQL, Troubleshooting, CCTV Systems, Backup Solutions