IT BUSINESS ANALYST

Job Responsibilities:

• Self-driven business analyst who is well versed in developing detailed user stories required for development and QA testing.

• Analyze available inputs and develop a deep understanding of the application s objectives and processes to be able to provide clarifications to the team during development.

• Use MS Office tools, UML, and flow-charting techniques to create necessary documentation for the requirements.

• Communicate with clarity and fluency with all members of the team, to minimize miscommunications and misunderstanding of the requirements.

• Partner well with other Business Analysts and QA Engineers to ensure that developed specifications and complete, clear, and unambiguous.

• Fully leverage and enforce use of Jira software to manage sprints, with tickets that are well defined and accurate in information needed to perform design and development.

• Must provide clear acceptance criteria to enable development of test scenarios and test cases.

• If needed, roll up sleeves when needed to perform QA testing as well.

• Formulate, organize, and monitor inter-connected projects under the program for efficiency and throughput, with attention to detail.

• Proficiency in Agile-Scrum methodology using proven techniques to drive quality and throughput.

• Provide inputs on status reports to Functional Lead and Program Manager on progress and timelines.

• Should have strong experience in Insurance domain.

Required Experience:

• 5 to 7 years IT experience with at least 4+ years of experience as the IT Business Analyst on development projects especially on Insurance Domain (USA Region) which is MUST TO HAVE.

• Good Experience in working on PC Line of Businesses (Personal Auto, Personal Home, Commercial Auto, Business Owners, General Liability, Life).

• Good Understanding of various applications used in PC insurance industry including Policy administration system, agent management system or peripheral application including web portals.

• Good understanding of Coverages Business Rules around PC Line of Business.

• Strong customer service skills with excellent relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needs.

• Good understanding of technology system interfaces and data integration networks.

• Knowledge of Business Process Modeling using decision tables and data flows, etc.

• Work experience in programming and also knowledge Mobile Applications in database is a Plus.

• Expertise in User Story Development using Jira.

• Excellent verbal and written communication skills demonstrated by an ability to work well virtually with US-based customers, onsite teams, and offshore teams based in Hyderabad.

• Ability to multi-task, work under pressure and to tight deadlines.

• Strong customer service and support focus with a desire to deliver a high-quality service.

• Self-starter, comfortable in early-stage start-up environment.

Educational Qualifications:

• Engineering graduate or MCA/MBA with relevant major subjects like Computer Science, Electronics, Management, etc.

Technical Skills Required:

• Experienced in Agile-Scrum methodology.

• Highly proficient in using MS Office products and Jira Software.

• UML Modeling, MS Office, Flowcharting.

Soft Skills Required:

• Fluency in English to interact effectively with US-based clients is a must.

• Outstanding leadership and organizational skills.

• Consultative approach during internal and external discussions.

• Excellent written and verbal communications.

• Ability to impress customers and prospects with functional knowledge and understanding of their business.

• Ability to work effectively with offshore teams have necessary patience and understanding of cultural differences.