Experience
2 - 5 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
IT Business Analyst
Job Type
ONSITE
Job Description
Job Description IT Business Analyst
The Impact You ll Make in this Role As an IT Business Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by translating business needs into optimized integration solutions that improve user experience, drive process efficiency, and support data-driven decision-making.
Principle Responsibilities (essential job duties and responsibilities):
- Collaborate with business stakeholders to gather, document, and analyze requirements
- Translate business needs into functional specifications and user stories
- Evaluate current processes and systems and recommend enhancements to improve efficiency and performance
- Support project planning, testing, and implementation of new systems or features
- Troubleshoot and triage system/application/software issues
- Perform root cause analysis on system/application/software issues
- Analyze data trends to provide actionable insights and support business decision-making
- Assist in the development of dashboards, reports, and performance metrics
- Work with cross-functional teams including developers, QA, and project managers to ensure timely delivery of solutions
- Communicate effectively with both technical and non-technical stakeholders
Qualification:
- Bachelors degree in business, Information Systems, or a related field
Mandatory Skills:
- 2 5 years of experience in a business analyst or similar role
- Experience with Integration Applications (MuleSoft, AWS Microservices, SOA)
- Strong analytical and problem-solving skills
- Experience with process modeling tools and methodologies (e.g., BPMN, UML)
- Proficiency in Microsoft Excel and/or data visualization tools (e.g., Power BI, Tableau)
- Familiarity with project management methodologies (Agile, Scrum, or Waterfall)
- Excellent written and verbal communication skills
Nice to Have:
- Experience with CRM or ERP systems (e.g., Salesforce, SAP, Oracle, MuleSoft)
- SQL knowledge or experience working with relational databases
- Business Analyst certification (e.g., CBAP, PMI-PBA)
Location: Bangalore
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