It Administrator

Job Title: IT Administrator

Company: Jai Finance

Location: On-site

Experience Required: 3 to 4 Years

Qualification: Bachelors Degree / Diploma in CS, IT, or related field

Job Summary

We are looking for an experienced IT Administrator (3–4 years) to manage our day-to-day IT operations, desktop/network support, and Microsoft 365 environment. The ideal candidate will handle technical support for 300+ users, hardware troubleshooting, network connectivity, and asset management.

Key Responsibilities

• End-User Support: Provide L1/L2 desktop, laptop, printer, and application support for Windows 10/11 environments.
• M365 & User Administration: Manage M365 accounts, Outlook, Teams, OneDrive, SharePoint, user onboarding/offboarding, and access controls.
• Network & Server Administration: Support basic network setups (TCP/IP, LAN, Wi-Fi, DNS, DHCP, VLAN, VPN) and assist with Windows Server / Active Directory administration.
• Security & Infrastructure: Install/maintain antivirus, endpoint security, basic firewall policies (FortiGate/Sophos), and ensure IT compliance.
• Asset & Vendor Management: Maintain IT asset inventory, track software licenses, manage ticketing systems, and coordinate with vendors for AMC/warranty support.

Key Skills Required

• OS & Tools: Windows 10/11, Microsoft 365 Administration, Active Directory, Ticketing Tools (Jira, ServiceNow, Freshservice, etc.).
• Networking: TCP/IP, DNS/DHCP, LAN/Wi-Fi, VPN, Basic Firewall (Sophos/FortiGate).
• Hardware: Laptops, Desktops, Printers, Scanners, and Access Points.

Eligibility & Preferred Criteria

• 3–4 years of hands-on experience in System/IT Administration.
• Prior experience supporting 300+ users in a corporate environment.
• Certifications (Good to Have): M365, CompTIA A+/Network+, CCNA, or ITIL.