iQor Global Services

iQor Global Services

Business Process Outsourcing (BPO/KPO)
10,000+ employees

Overview

iQor is a managed services provider offering customer interaction and product support solutions. They provide services such as customer care, technical support, and revenue generation, primarily through contact centers and digital channels. iQor serves various industries including telecommunications, consumer electronics, retail, and financial services.

About Us

iQor is a global managed services provider specializing in customer interaction and product support solutions. We collaborate with leading global brands to provide comprehensive aftermarket product and customer care throughout the entire customer lifecycle. With 40,000 employees across 10 countries, iQor focuses on creating memorable customer experiences, strengthening brand loyalty, and driving revenue growth for our clients. We are committed to delivering innovative, technology-enabled solutions that yield measurable results. Our expertise encompasses customer care, technical support, and repair services, enabling us to provide exceptional service and support that fosters stronger customer relationships. iQor’s integrated solutions are designed to optimize the customer journey, ensuring satisfaction and loyalty at every touchpoint. We leverage data analytics and cutting-edge technology to personalize interactions and anticipate customer needs. This proactive approach allows us to resolve issues quickly and efficiently, minimizing disruption and maximizing customer lifetime value. Our global footprint enables us to provide consistent, high-quality service regardless of location. iQor's commitment to excellence extends beyond customer interactions to encompass sustainable business practices and a strong corporate social responsibility program. We believe in investing in our employees and the communities where we operate, creating a positive impact on both our business and the world around us. By focusing on innovation, quality, and social responsibility, iQor strives to be a trusted partner for our clients, helping them achieve their business goals and build lasting customer relationships.

Vision

To be the world's leading provider of customer interaction solutions.

Mission

To deliver exceptional customer experiences and drive business value for their clients through innovative solutions and dedicated people.

Headquarters

Noida

Specialties & Industries

Customer CareTechnical SupportAccounts Receivable ManagementBPOManaged ServicesCustomer ExperienceDigital TransformationContact Center SolutionsInformation Technology & ServicesCustomer Relationship Management (CRM)IT Services & ConsultingService Based CompanyB2B

Open Positions

No open positions at the moment

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